A little clarity

Your moments
are yours.

This page explains how the Momeo iPhone app and website handle your puzzles and information.

Who runs Momeo

Momeo is operated by Dokkaebi Labs LLC. For privacy questions or requests, email jonnykvids@gmail.com. For support, email jonnykvids@gmail.com.

When you visit the website

Vercel hosts this website and processes the technical request information needed to deliver and protect it. Our application diagnostics record technical outcomes and anonymous request identifiers. We do not put photos, titles, captions, prompts or search text in application logs.

Home remembers the last scenic picture in a small preference cookie for up to 30 days so your next visit shows a different one. It contains only the picture name, not a personal identifier.

Your iPhone puzzles

The photos you choose are turned into puzzles on your iPhone. Creating, editing, saving and playing a local puzzle does not send its photos, title or captions to our advertising provider. Your personal puzzle library and progress stay on your device and are excluded from device backup. Deleting the app removes that local library; it is not a cloud backup.

When you choose to share a puzzle from the iPhone app, the exported file may include its photos, title, captions and cuts. The app you choose in the share sheet handles delivery. A recipient may keep a copy; deleting yours does not remove theirs.

Creating and playing in your browser

Your selected photo is processed in this browser. Creating or playing a local puzzle does not upload it. The prepared picture, puzzle pieces, title and optional note are saved in this browser so you can return to them. You can remove a puzzle from the Create page. Clearing browser data removes saved puzzles and solve progress; these copies do not sync between devices. If browser storage is unavailable, we offer temporary play with a warning that refreshing or closing the tab loses that copy.

The browser player saves placed pieces and your chosen area locally. Your solve progress is not uploaded or synced to an account.

Sending a moment from the website preview

Sharing is available in this protected preview. You sign in through Clerk when you choose to send a puzzle. Only after you select Make a link to my puzzle do we upload the prepared picture, pieces, title and note to private Vercel Blob storage. Anyone with the complete link can download and play a copy without an account. Treat the link as private if your photo is private.

Preview links last 30 days. You can stop new downloads sooner from Your shared moments. Expired and stopped files are removed by cleanup; a short-lived upload may finish before its token expires and is then removed too. Copies already downloaded stay with their recipients. Deleting your local puzzle does not stop an existing link.

We store your sender account identifier, an opaque share identifier, expiry and technical validation metadata. The server stores a hash of the private link key rather than the key itself. Download limits use daily keyed hashes of client addresses. Those rate-limit records are cleared after two days; share metadata is cleared 30 days after file cleanup. Browser copies and progress do not sync to your account.

Your account

The iPhone app requires a verified-email account to send or add a shared puzzle file. Clerk processes your account identifier, email address and sign-in sessions. If you choose Apple or Google sign-in, that provider also handles the sign-in under its own privacy policy and may supply your account name and profile image. Puzzle photos, titles and captions are not sent to Clerk as part of signing in.

You can optionally upload a profile photo in Manage account. Clerk stores that image for your account. This is separate from the photos in your private puzzle library, which remain on your device unless you explicitly share a puzzle file.

To operate and protect sign-in, Clerk processes session and device identifiers, IP addresses, approximate city or country derived from the IP address, and technical device, browser and diagnostic information. Account and security information is linked to your account where needed for these functions. We do not use it to track you across other companies' apps or websites for advertising.

Signing in does not subscribe you to Momeo news. If you opt in to email news, we use your email address and account identifier for those messages and store your preference, consent version, update time and the source of the preference. You can change it in You → Account & email preferences. Optional email news is the only marketing use of this account information in the current iPhone release.

To manage or delete your account, open You → Account & email preferences → Manage account in the iPhone app. You can also request account or personal-data deletion at jonnykvids@gmail.com. Account deletion does not recall files already delivered to recipients or remove copies saved on their devices. You can delete local puzzles from your library separately.

Owner content and accounts

Romeo is our local content preparation and review tool. Approved owner content is delivered separately from personal puzzle uploads. Your personal uploads do not enter this editorial workflow. If you choose a feature requiring sign-in, Clerk handles the account identity and email preferences; local creation and play do not require an account.

Protecting published puzzle delivery

When the iPhone app fetches Momeo's published puzzles, Apple's App Attest helps our service check that requests come from a genuine app installation. The service stores a hashed installation-key identifier, its public key and security counters to prevent replayed requests. These records do not contain your personal puzzle photos or captions and are not used for advertising.

Short-lived verification requests expire and are cleaned up during later service activity. Registered installation keys do not currently expire automatically. Contact jonnykvids@gmail.com with questions about this service data.

Optional weekly puzzle notifications

Weekly notifications are being tested in a limited Momeo beta. They are off by default. If you turn them on, Momeo uses Apple's push notification service to tell you when a new weekly puzzle is published. Our delivery service stores your push delivery token, a hashed identifier for this installation, your notification preference, renewal and expiry times, and limited delivery status. These records deliver notifications and avoid duplicates. They do not include your personal photos, story titles, captions, searches or puzzle progress, and are not used for advertising.

Turn weekly notifications off in Momeo Settings to stop registration on this device. If you are offline, server removal is retried the next time Momeo is active with a connection. Changes to notification permission in iOS Settings are recognized when Momeo next becomes active. A notification already in transit may still arrive. Deleting the app does not immediately contact our service; Apple may later report that the token is no longer registered.

Delivery tokens expire after 90 days without renewal and are removed on a synced opt-out or Apple's definitive unregistration response. Completed, skipped and rejected delivery status is retained for 30 days. Pending or uncertain delivery records remain for review; a source release record remains to prevent repeat announcements. Apple and our hosting providers also process technical information needed to deliver and protect this service.

Ads in an enabled iPhone release

In a future ad-enabled version, an occasional Google AdMob ad may appear after you finish a puzzle or story and explicitly choose another saved puzzle. Creating, editing, saving and sharing stay ad-free. The current iPhone release has advertising switched off.

We request non-personalized ads and limit ad content to Google's general-audience rating. An ad request is not anonymous: Google may process network, device and ad-interaction information to deliver ads, measure performance and prevent abuse. We do not include your photos, titles or captions in ad requests. See Google's privacy policy.

Where required, Momeo shows privacy choices before requesting ads. In an ad-enabled version, you can reopen available choices in You → Privacy & terms → Ad privacy choices. Changing a choice discards a cached ad. Creation and play continue if an ad or the privacy choices cannot load.

Optional iPhone play statistics

Share play statistics is off by default and separate from ad consent. If you choose to turn it on during an active rollout, Momeo sends limited daily totals for completed puzzles or stories, ad opportunities and outcomes, completed share actions and return visits. It may include estimated ad revenue, currency, app build, observation dates, experiment group and configuration revision. Enrollment begins when you join measurement, not necessarily when you install Momeo.

These statistics do not include photos, captions, titles, puzzle IDs, recipients, search text, account details or a persistent player identifier. A random batch ID distinguishes cumulative updates for each day and rollout stage. Our collection service uses a daily keyed address fingerprint for request limits. It does not store the raw address in these statistics or join the fingerprint to a batch. Hosting providers separately process technical request information to operate and protect the service.

The app keeps at most 30 recent day-and-stage batches for up to 30 UTC calendar days; server batches have the same 30-day window. Rate-limit buckets retain only today and yesterday. Turning statistics off clears unsent totals and cancels pending upload work. It cannot retract a request the service already received; existing server totals expire under the retention schedule. Statistics never delay creation or play.

Help and ad reports

In the iPhone app, open You → Help & feedback for general help. An ad-enabled version also offers You → Privacy & terms → Report an ad. Nothing is sent until you choose to send it. Tell us what went wrong and approximately when; avoid including private photos, passwords or payment details. You can also email jonnykvids@gmail.com for support.

Following a link

Our newsletter is hosted by Substack, which has its own privacy terms. You can browse this preview without following that link.

Last updated November 3, 2026